SHIPPING & DELIVERY POLICY
Last updated July 01, 2023
Welcome to Whippixel’s Shipping & Delivery Policy. At Whippixel, we are committed to providing you with an outstanding shopping experience, and this policy outlines the essential details regarding the shipment and delivery of your orders. Please take a moment to familiarize yourself with this information to ensure a smooth and satisfying experience.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
At Whippixel, we offer a variety of shipping options to cater to your needs. Depending on the circumstances, your order may be fulfilled by a third-party supplier responsible for shipping your products. Here are the key options:
- Free Shipping: We proudly provide free Standard shipping for all orders.
- Priority & Expedited Shipping: Should you choose this option, we will promptly supply you with a tracking number as your package embarks on its journey.
DO YOU DELIVER INTERNATIONALLY?
We proudly offer worldwide shipping to more than 100 countries, and our commitment to free Standard shipping extends to international orders.
For details on customs processes, please contact us at sales@whippixel.com.
It’s important to be aware that specific international deliveries may be subject to distinct rules and restrictions, potentially resulting in additional taxes and duties that are beyond our control. In such instances, it is your responsibility to adhere to the laws governing your country and cover any associated costs or taxes.
ORDER PROCESSING TIME
After placing your order with Whippixel, our dedicated team begins the process of preparing your items for shipment. Typically, it takes 1-2 business days to process your order. During this time, we carefully inspect your products to ensure they meet our stringent quality standards.
SHIPPING DURATION
The shipping duration may vary based on your location and current order volume. As a general guideline:
- North America: Expect delivery within 3-14 business days.
- Europe: Anticipate delivery within 3-14 business days.
- Australia: Count on delivery within 3-15 business days.
- South-East Asia & Japan: Your order should arrive within 4-14 business days.
- Other regions: Please allow 5-18 business days for your order to reach you.
ORIGINATION OF PACKAGES
Whippixel operates multiple warehouses worldwide, including in the USA, Germany, and China. The choice of which warehouse to dispatch your products from is influenced by your location and the availability of the product you’ve ordered. At this time, please be aware that the shipping service from Russia is temporarily suspended.
INTERNATIONAL SHIPPING
Our international shipping services are intended to make your Whippixel experience seamless and enjoyable. Please bear in mind that specific international shipments may be subject to distinct rules, regulations, and restrictions, which can result in additional taxes and duties. These additional costs are beyond our control, and if applicable, you are responsible for complying with the laws governing your country and covering these associated expenses.
DELIVERY DELAYS
In the unlikely event that your order experiences a delay for any reason, rest assured that we will promptly notify you and provide an updated estimated delivery date. Your satisfaction is our priority, and we are committed to keeping you informed every step of the way.
CONTACT US
If you have any questions or require further clarification regarding our Shipping & Delivery Policy, please do not hesitate to reach out to our dedicated support team. We are here to assist you with any concerns or inquiries you may have.
Thank you for choosing Whippixel. Your trust and satisfaction are paramount, and we look forward to serving you with the utmost dedication and care.
EN 
ES